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Resolution Center

After You Receive Your Order

When we have shipped your item, you will receive the tracking information via email. You can then visit the corresponding carrier's web site for online tracking information.
As soon as you receive the package, inspect it right away before you sign up for it, to make sure the package
is in good condition, not damaged or empty. If you do not receive your order or if you are not satisfied with the product you receive, try communicating with our customer service first. Most times it is simply a misunderstanding that we will be happy to correct it.; If you cannot reach an agreement, you can contact our dispute department and make a Refund Request.
Remember, you can always contact us if you need help.

User Comment(Total128User Comment Num)

  • *** ( 2017-05-04 16:11:06 )

    Hi, I have made a payment of USD $11.90 but as I checked, I do not think that I have purchased any products online. Can you inform me what was this payment about? Invoice number 113033. Product number 2017050236159. Thank you.

    Admin Replay:
    Hi dear ,
    can you send the transation ID to us ,then we will check for you ?pls send it to our email:admin@fashion71.net .or contact us Via online service ,thanks
    Best Regards

  • *** ( 2016-06-07 11:01:57 )

    I did order the same dress twice by accident. I would like to exchange it for another one
    of a different variety and color. If I could send it back for another one?










    I did order a dress (coral with black leaves).
    I ordered the same dress 2X by accident. Could I return it and purchase another dress?
    Thanks, it's a great dress, but I didn't really want 2.
    Eileen Custer
    150 Main Street
    Apt. #105D
    Harleysville, PA 19438
    (215) 767-1730


    Admin Replay:
    hi,dear,
    can you tell us the order no. pls ??so that we can check for you.thanks!
    and as for the return,you can refer the details in this site http://www.fashion71.net/return-policy-a11.html ,any questions pls feel free to contact us,dear,we will pleasure to help with you.
    best regards.

  • *** ( 2016-05-11 01:30:51 )

    bilt-invoce

    Admin Replay:
    dear,
    Welcome to our site http://www.fashion71.net/  ,what can i do for you??
    we are mainly running the women clothings,accessories,shoes and so on.And the prices in our site all are the wholesales prices ,and if your order is large enough ,we will also give you some discounts.More,we also support dropship services.
    and if you have any other question pls feel free to contact us via live chat or email,thanks!
    nice day!

  • sd***h ( 2016-04-29 03:11:21 )

    When can i receive my order how can i get response from u where should i check i havent received any confirmation mail i am from India

    Admin Replay:
    Hi dear
    welcome to our store ,when you submit order and send payment ,kindly inform us ,then we will check for you ,and after parcel shipped out ,we will let you know the tracking number ,anything need help ,pls feel free to contact us again
    Best Regards

  • *** ( 2016-04-27 19:03:34 )

    please are you also shipping to India.

    Admin Replay:
    Dear,
    YES , WE ship to india , you can select aramex to ship , the first weight 500g is 8.76usd,then per add 500g is 4.65usd ,about more info , pls check this link http://www.fashion71.net/delivery-a16.html .hope can help you , if any question , pls feel free to contact us back ,thanks .
    Best regards.

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