Customer Service
Order Helps
Other Business
Home > Policies > Resolution Center

Resolution Center

After You Receive Your Order

When we have shipped your item, you will receive the tracking information via email. You can then visit the corresponding carrier's web site for online tracking information.
As soon as you receive the package, inspect it right away before you sign up for it, to make sure the package
is in good condition, not damaged or empty. If you do not receive your order or if you are not satisfied with the product you receive, try communicating with our customer service first. Most times it is simply a misunderstanding that we will be happy to correct it.; If you cannot reach an agreement, you can contact our dispute department and make a Refund Request.
Remember, you can always contact us if you need help.

User Comment(Total130User Comment Num)

  • pi***s ( 2018-08-30 21:27:18 )

    Dear Susan,

    Thank you for coming back to me.

    Kindly replace Item SH10812514 with the following please:

    Ethods Fashion Sweetly Suit Color: As the photos
    NO.: SH18032552 Size : L

    Weight: 763gram

    $ 14.19

    Perspective Single Color Shirt Color: Black
    NO.: WL17050821 Size : L
    Weight: 421gram

    $ 5.16

    Western Style Retro Black Ring
    NO.: PX12100528
    Weight: 64gram

    Color: As the photos
    Size : One size(Regular)

    $ 0.71

    Admin Replay:
    Dear .
    just replaced to you ,but now it is need more $ 5.65,kindly hope receive payment soon ,and then we can send out parcel to you asasp


    Best Regards

  • Vi***a ( 2017-11-24 07:09:00 )

    Hello I am sending this email because I have partnered with the store through Aaron ( but it is not responding to me. I have just received half of the last order and I have already published a review post but I am not getting any kind of response. Can you tell me what's going on?


    Admin Replay:
    May i know the order number first? so that we can help you check it ,if the email no respond , pls send again , maybe busy will reply you soon .Thanks ,.
    Best regards.

  • *** ( 2017-05-04 16:11:06 )

    Hi, I have made a payment of USD $11.90 but as I checked, I do not think that I have purchased any products online. Can you inform me what was this payment about? Invoice number 113033. Product number 2017050236159. Thank you.

    Admin Replay:
    Hi dear ,
    can you send the transation ID to us ,then we will check for you ?pls send it to our .or contact us Via online service ,thanks
    Best Regards

  • *** ( 2016-06-07 11:01:57 )

    I did order the same dress twice by accident. I would like to exchange it for another one
    of a different variety and color. If I could send it back for another one?

    I did order a dress (coral with black leaves).
    I ordered the same dress 2X by accident. Could I return it and purchase another dress?
    Thanks, it's a great dress, but I didn't really want 2.
    Eileen Custer
    150 Main Street
    Apt. #105D
    Harleysville, PA 19438
    (215) 767-1730

    Admin Replay:
    can you tell us the order no. pls ??so that we can check for you.thanks!
    and as for the return,you can refer the details in this site ,any questions pls feel free to contact us,dear,we will pleasure to help with you.
    best regards.

  • *** ( 2016-05-11 01:30:51 )


    Admin Replay:
    Welcome to our site  ,what can i do for you??
    we are mainly running the women clothings,accessories,shoes and so on.And the prices in our site all are the wholesales prices ,and if your order is large enough ,we will also give you some discounts.More,we also support dropship services.
    and if you have any other question pls feel free to contact us via live chat or email,thanks!
    nice day!

Total 130 records, divided into26 pages. First Prev Next Last
Username: Anonymous user
Verification code: captcha